Who We Are

Unoccupied Direct is part of a leading insurance provider that specialises in Home and Unoccupied House Insurance.

Our group has been market leaders in this field for over 20 years and has a reputation for creating simple and unique products centred around our customers’ needs.

We are proud to offer products and services that are of the highest quality, which can be accessed very quickly and reliably.

Why Choose Us

Apart from the fact that we care about every one of our customers and make our products as easy as possible, we also work to five core principles.

  • We always treat our customers fairly and honestly
  • We will promptly provide accurate and understandable documents
  • Our aim is to exceed our customers expectations
  • Our quality of our service will always be efficient and reliable
  • We will always provide total peace of mind

Trust in us to protect your home with our unoccupied house insurance.

20th Century Values,
21st Century Thinking

Everyone at Unoccupied Direct works towards one simple goal – to provide exceptional service.

We value the trust put in us by our customers on a daily basis, and earn this trust by focusing on their needs and requirements.

Our products are designed to provide the widest cover available and deliver what we promise when we promise – every time.

Service is everything to us, which is why all of our customers are treated as we would wish to be treated ourselves.

You really can trust in us.

Frequently Asked Questions

Unoccupied house insurance works exactly the same as any other insurance covering homes or property, but only if you have obtained the correct unoccupied property insurance such as the cover we offer.

The cost depends on where you go, what cover you are provided, and what excess you have to pay. We offer full cover with no excess as standard. Our premiums are very competitive and will normally be the best quote you obtain.

This really depends on the situation. If the property is being insured due to a death then the answer is no, however as a cost against the estate it will normally be allowed as a deductible against inheritance tax.

Most insurers will have limitations on what types of houses they will cover, with issues such as non-standard construction, flood risks and subsidence risks usually taken into account when deciding on whether to offer cover. At Unoccupied Direct, we have no such limitations. We accept every UK residential house no matter what it is built of or whatever its history and that’s a guarantee.