From 3pm on Friday 27th November 2020 we will be closed for a scheduled system upgrade and will reopen again at 9am on Monday the 30th November 2020. Although we will not be able to answer any calls, emails or webchat enquiries, our website will still be available for you to place business as normal during this time.

Who We Are

Unoccupied Direct is part of a leading insurance provider that specialises in Home and Unoccupied House Insurance.

Our group has been market leaders in this field for over 20 years and has a reputation for creating simple and unique products centred around our customers’ needs.

We are proud to offer products and services that are of the highest quality, which can be accessed very quickly and reliably.

Why Choose Us

Apart from the fact that we care about every one of our customers and make our products as easy as possible, we also work to five core principles.

  • We always treat our customers fairly and honestly
  • We will promptly provide accurate and understandable documents
  • Our aim is to exceed our customers expectations
  • Our quality of our service will always be efficient and reliable
  • We will always provide total peace of mind

Trust in us to protect your home with our unoccupied house insurance.

20th Century Values,
21st Century Thinking

Everyone at Unoccupied Direct works towards one simple goal – to provide exceptional service.

We value the trust put in us by our customers on a daily basis, and earn this trust by focusing on their needs and requirements.

Our products are designed to provide the widest cover available and deliver what we promise when we promise – every time.

Service is everything to us, which is why all of our customers are treated as we would wish to be treated ourselves.

You really can trust in us.